PRISM AP Police

Privacy Policy

1. Introduction

1.1 English, Not Legalese

Most Terms of Use and Privacy Policy documents are unreadable. They are written by lawyers and for lawyers, and in our opinion are not very effective.

Privacy is important, and we want you to understand the issues involved. For that reason we decided to use plain English as much as possible, to make our position as clear as possible.

Where you read “PRISM AP Police”, “PRISM”, or “prism-appolice.in” it refers to all services made available at https://prism-appolice.in for:

  • The PRISM AP Police chat app, a Matrix-based communication client for Andhra Pradesh Police officers
  • Secure communication services for law enforcement operations
  • Emergency response coordination systems

Where you read “the Service” in this document, it refers to the PRISM AP Police chat app and related services hosted on prism-appolice.in.

PRISM AP Police is the Data Controller for your data. We can be contacted as per the details below:

Email: admin@prism-appolice.in
Phone: 08632340471 (Office) | +91-8523817999 (Mobile)
Postal address:
PRISM AP Police, Andhra Pradesh Police Headquarters, Mangalagiri, Guntur District, Andhra Pradesh, India – 522503

For questions on this document, email admin@prism-appolice.in.

1.2 Scope of This Document

This document explains how we process personal data for PRISM AP Police users who use our Matrix-based communication platform for official law enforcement duties.

This document does not cover:

  • Your relationship with other Matrix servers outside the AP Police network
  • Third-party identity servers (if used)
  • External Matrix federation beyond AP Police authorized servers

1.3 Law Enforcement Context

PRISM AP Police is designed specifically for Andhra Pradesh Police personnel. Users are law enforcement officers using this secure communication platform for official duties including:

  • Inter-departmental coordination
  • Emergency response communications
  • Case management discussions
  • Administrative communications

2. Data Collection and Processing

2.1 Legal Basis for Processing

  • Official Authority: Processing necessary for law enforcement functions
  • Public Task: Processing necessary for police operations and public safety
  • Legitimate Interest: Maintaining secure communications for law enforcement

2.2 Information We Collect

2.2.1 Information you provide to us:

  • Officer ID and Badge Number – For authentication and accountability
  • Department and Rank – For proper routing and authorization
  • Official Email Address – For account recovery and notifications
  • Mobile Number – For two-factor authentication and emergency contact
  • Profile Information – Name, photo, and department affiliation

2.2.2 Information we collect automatically:

  • Connection Information – IP addresses, login times, device information
  • Usage Information – Message metadata, room participation, file transfers
  • Location Information – When shared for operational purposes (GPS coordinates for emergency response)
  • Device Information – Device type, app version, operating system

2.3 Location Data Handling

Important: Location sharing in PRISM AP Police is used exclusively for:

  • Emergency response coordination
  • Officer safety and backup dispatch
  • Crime scene management
  • Patrol route optimization

Location data is encrypted and only accessible to authorized personnel with operational need-to-know.

3. Data Security and Retention

3.1 Encryption

All communications in PRISM AP Police use end-to-end encryption. Messages can only be read by authorized recipients. We cannot access the content of your encrypted messages.

3.2 Data Retention

  • Message Content: Retained according to AP Police records policy
  • Connection Logs: 365 days for security and audit purposes
  • Location Data: 90 days unless part of ongoing investigation
  • Authentication Logs: 2 years for security compliance

4. Data Sharing

4.1 Within AP Police

  • Supervising officers as per department hierarchy
  • Investigation teams with proper authorization
  • Emergency response coordinators
  • IT security team for system maintenance

4.2 External Sharing

Data is shared externally only when:

  • Required by court order or legal process
  • Necessary for inter-agency law enforcement cooperation
  • Essential for public safety in emergency situations

5. Your Rights

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (subject to legal retention requirements)
  • Object to processing in certain circumstances
  • Data portability for personal use data

To exercise these rights, contact: admin@prism-appolice.in

6. Security Measures

  • Government-grade encryption standards
  • Multi-factor authentication required
  • Regular security audits and penetration testing
  • Isolated network infrastructure
  • 24/7 security monitoring

7. Complaints

If you have concerns about our data handling, please contact us at admin@prism-appolice.in. You also have the right to complain to relevant data protection authorities.

8. Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated through the app and official channels.